Shipping policy

Thank you for shopping with Nsquare Herbals. This Shipping Policy explains how your orders are processed, shipped, and delivered.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

If there are any delays due to high order volume or stock issues, we will notify you through email or WhatsApp.

2. Shipping Timeline

  • Delivery typically takes 3–7 business days depending on your location within India.

  • Remote or rural areas may require additional time.

Note: Delivery timelines may vary due to courier delays, festivals, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Free Shipping is available on orders above ₹599.

  • For orders below ₹599, a standard shipping fee will be applied and shown at checkout.

4. Order Tracking

Once your order is shipped, you will receive:

  • A confirmation message

  • A tracking link or AWB number

You can track the movement of your parcel using the courier partner’s website or link provided.

5. Incorrect Address / Non-Delivery

Please ensure your delivery address and contact number are accurate.

We are not responsible for:

  • Delays caused by incorrect or incomplete address details

  • Failed deliveries due to customer unavailability

  • Courier delays beyond our control

If an order is returned to us due to incorrect address or non-delivery, re-shipping charges may apply.

6. Damaged or Tampered Packages

If your package appears damaged or tampered with:

We will assist you with a replacement or resolution as per our Return & Refund Policy.

7. International Shipping

Currently, we do not offer international shipping.
We ship only within India.

8. Contact Us

For any questions regarding shipping or delivery, please contact us at:

📧 support@nsquareherbals.com
📞 9791466012